A resume comes across your desk and looks REALLY good! You place a call out to the candidate – and no call back. You attempt it again, and still no call back! Ideally, it would be great to reach the candidate in the first attempt. The reality is that most of the candidates are either working or in appointments when you are attempting to reach them. The secret is to leave a voicemail message that is enticing enough to get the candidate to return the call; especially in a skeptical world where people do not trust calls from strangers.
We have found that when the following phrases are utilized in the voicemail message or in person contact, the percentage of return calls goes to 95% success:
1. Introduce one’s self and how you obtained the candidates information.
Example
Hi [candidate’s name], My name is [____], and I am with [Name of Practice or Group]. I received your resume to one of our job postings for [Position Title].
2. Make a comment of how impressed you are with their resume and/or identify something on the resume you want to bring attention to.
Example 1
I am very impressed with your resume and would like to talk to you more in detail as to what you are looking for and would like to talk to you more in detail as to what you are looking for.
Example 2
I have to say I am very impressed with your resume, especially since you have been at the same place for such a long time and would like to talk to you more in detail as to what you are looking for.
Example 3
I have to say I am very impressed with your resume, especially with all the skills you possess and would like to talk to you more in detail as to what you are looking for.
3. Stress the importance of how you want to find out what their needs are to fit them with the right position, seeing you may have many to fill.
Example
Seeing we have many permanent positions to fill for our organization, I would like the opportunity to find out what you are looking for so I may identity which of the positions we have open that closely matches it.
4. Identify who you are again, who you work for, how long you have been around, and how you have this/these positions to fill.
Example
Once again, my name is [__] and I am with [Name of Practice or Group],
5. State their name & make a closing statement as to how they can get a hold of you for further conversation.
Example
[candidate’s name] please contact me at XXX-XXX-XXXX so I may learn what you are looking for and I can then inform you of the positions to see if there is an interest on your part. I will be in the office today till [__:__pm] and on [day] from [__:__ am ] to [__:__ pm]. I look forward to hearing from you.
Let’s Put It All Together
“Hi [candidate’s name], My name is [__], and I am with [Name of Practice or Group]. I received your resume to one of job postings for [Position Title]
I am very impressed with your resume and would like to talk to you more in detail as to what you are looking for.
Seeing we have 1-2 positions to fill, I would like the opportunity to find out what you are looking for so I may identity which of the positions we have closely matches your needs.
Once again, my name is [__] and I am with [Name of Practice or Group]. [candidate’s name] please contact me at 586-803-7501 so I may learn what you are looking for and I can then inform you of the positions to see if there is an interest on your part. I will be in the office today till [__:__ pm] and on [day] from [__: __ am ] to [__: __ pm]. I look forward to hearing from you.
The strategy outlined in this blog are simple, yet, if executed EXACTLY in the manner presented, it yields the highest return calls from experienced professionals that TRULY qualify for the position and are in HIGH demand in the workforce. If you need HR help, are looking to fill positions, or dental consulting of any kind, contact Strategic Practice Solutions.