The dental industry has finally caught up with the advancements in the world of technology. Practices are running more efficiently and patients are noticing the improved customer service and care being provided. Technology is great, but on the flip ... READ MORE »
How is Your Marketing “Circuit”?
One topic that always comes up in conversations with dentists and office managers is, you guessed it -- New Patients. I sometimes sense that if the dentist could attract new patients, their practice would thrive. I don't believe they are aware that ... READ MORE »
How Many New Patients Does Your Practice Attract?
A healthy practice that is in growth mode should bring in anywhere from 25 to 40 new patients per month - depending on their "growth" model. The average new patient will spend approximately $450 dollars. A practice that is very sharp in communication ... READ MORE »
Relationship Builder
Interpersonal relationship building is a skill no different from learning to ski, play tennis, speak in public, or cook. Strategic Practice Solutions has discovered that with proper training, team members become more effective at delivering the type ... READ MORE »
The Meaning of Your Communication = The Results Achieved!
Times have definitely changed. During the 1990's, all a dentist needed to do was put an open sign on the door and patients would appear. Schedules were full and life was good...right? I recently spoke with a dentist that was lost and confused. He ... READ MORE »
Why Do Patients Leave?
In the last five years, dental practices have been placing a greater focus on new patients and marketing. Dave Stone, DC Marketing Specialists, stated in the 1-800-dentist.com February 2005 Newsletter that the average dental practice loses between 15 ... READ MORE »
Helpful Tips for Your Referral Program
We’ve shared the statistic that typically 75-80% of new patients come from referrals. It’s crucial to maintain a healthy referral program! Get Over It! Asking for a referral is certainly not negative or an act of desperation. Rather, it’s ... READ MORE »
The Practice’s Commitment
The practice has a commitment to the team to: Provide constant support and guidance Assess/monitor the results of front desk efforts Not overtask the front desk; for overloading them would take their energies away from duties that help ... READ MORE »
Tips for an Exceptional Front Desk
The front desk is the aorta of the dental practice. It allows an office to begin to differentiate itself from other surrounding practices. It is where: A new patient inquiry call is utilized to identity the patient's needs and help fit them with ... READ MORE »
Competing With The Dentist Across the Street
In knowing that you are fighting for the same pool of patients another office is aiming for, you need to start asking "what does your practice have to offer that allows potential patients to schedule with you over the others?" Could it be the ... READ MORE »
Strategic Practice Solutions, LLC