Have your practice analyzed to have a baseline of where you are now. The experts should observe patient flow, record keeping, new patient exams, patient follow up, policies and procedures, staff communication and staff-to-patient communication. ... READ MORE »
How to Recruit and Build a Strong Dental Practice Team
Recruiting and hiring is a process that, to be the most effective, requires a great deal of time and attention. In fact, for many people, it’s a full-time job. Unfortunately, the tasks of finding, interviewing, and selecting new talent are often ... READ MORE »
Three Strategies for Successful Dental Staff Retention
In an ideal world you would hire one rock-star dental staff that would stick it out with you until your retirement. While this is (most likely) too good to be true; retaining a good team to help you maintain and grow your dental practice is something ... READ MORE »
How to Create a Healthy Dental Practice Workplace
Chances are that you want your dental practice to be a smooth-running operation. A place where your staff enjoys working and your clients feel safe and comfortable. You want everyone to do their part so you can focus on the oral care of your ... READ MORE »
The True Cost of Turnover in Your Dental Staff
You are a good dentist. You love helping people and want to make them live a better life through good oral hygiene. Although, for some reason, your practice doesn't seem to retain staff very well. You know that the dental staffing process and ... READ MORE »
What to Do When You Inevitably Face Dental Office Drama
As much as we would like to avoid conflict in our lives, sometimes it is just inevitable. One of the most common places for this to happen is in the workplace. When people work closely together day in and day out differences in personality, work ... READ MORE »
Dental Practice Management Company Hires Two Employees
Please join us in welcoming our two newest employees, Carrie Henke and Eric Steinwascher. Carrie joins the SPS team with extensive knowledge and experience in training and development, business consulting and project management. Her role at SPS ... READ MORE »
Create a System for Helping Patients Maximize Dental Benefits
According to ABC News article “Americans: Overworked, Overstressed” people are working longer hours, have less vacation time, have later retirement, and you might as well add in job insecurity to the mix. Those lucky enough to still have a job can ... READ MORE »
Don’t be a Zombie Dentist!
Do you have those days where your mind constantly wanders to a problem or issue you’re having? You could be making a list of errands you need to run, or plans for vacation! Does stress or fatigue cause you to struggle to concentrate on what your ... READ MORE »
How Healthy is Your Dental Practice? 3 Key Indicators
Are you the linchpin of your dental practice? Meaning, can your dental practice run without you for even a day? If you can’t confidently say 'yes' to this question, your practice might be tiptoeing the lines of healthy and unhealthy. If you’re ... READ MORE »